Hyun-Jeong Ban 반현정
Asst. Prof., Dept. of Hotel and Tourism Studies, Youngsan University · Director of International Student Supoort Center
Research focus: Hospitality Management, Customer Satisfaction, Big Data, Service Management
Member of Business Analytics Research Lab (BAR LAB), Kyungsung University, Busan, Korea.
Affiliated journal: Asia Business and Service Innovation (ABSI), published by the Academic Society of Food and Service Management.
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